FAQ

Where are your products from?

We make all our timber pieces here at home on the farm. Our hand spun yarn comes from our little herd of sheep or a neighboring alpaca farm. I dye it here on the farm in small batches with local and ethically sourced botanical dyes.

Our naturally dyed Harvest Wool is sourced from a fair trade community in India and our naturally dyed cotton yarn is sourced from a fair trade community in Peru. We love to support traditional crafts, helping to give artisans, especially women, some independence.

Who makes the woven and knitted goods?

Our hand made fiber goods are designed and hand made by me in my studio here on the farm in northern Colorado. Our homemade goods are a collection of eclectic styles that celebrate color, texture and the natural world. They are for those who love and appreciate originality and rustic imperfections that give each piece its unique beauty.

How do I Care for My Garment?

Care Instructions

Please treat your hand made garment gently.

Please note that initially there may be some plant and color residue form our naturally dyed wool.

Your first wash will probably leach some color and and possibly plant residue, after the first one or two washes, residue should have washed out.

If this bothers you please wash before wearing, or take care just to wear darker clothing underneath your handmade garment until it has been washed out.

Please gently hand wash in cool water with wool wash. After hand washing and rinsing you may spin your woolen garment in the machine on a GENTLE SPIN.

Dry inside out in the shade.

Thank you for treading lightly and supporting slow hand made, natural fashion.

Enjoy!

Will My Wool Shrink or Fade?

If your wool is hand washed gently in cool water it should not shrink. Wool shrinks from heat, change in temperature and agitation. Treat gently and it will reward you for years.

Our natural dyes have been fixed to our wool using several methods, salt, vinegar, gallnut extract, alum, and others .

The sun, especially our Colorado sun is a wonderful powerful force. It will fade all colors and weather all materials if left in its powerful light no matter what your product.

So please dry your special textiles in filtered light or shade to keep your colors bright.

What is The Residue Sometimes Found in Harvest Wool?

Our Harvest Wool and home grown hand spun yarn’s wonderful earthy colors are produced from soaking skeins of spun wool yarn in plant matter. Leaves, flowers, rinds, bark and roots, some crushed into a powder, are soaked with the wool for hours at a time, all work is done by hand in that slow hand made process. There will at times be some plant residue left in the wool yarn. It will wash out and we recommend you wash your garment gently when your project is completed, before wearing.

The flowers and fruits used for dying our Harvest Wool have either  been used to celebrate at temples and festivals or are food scraps, no waste what so ever, and finally after the dyeing process the dye bath is organic and is returned to the soil where it adds organic matter enriching the soil for food crops.

The dyestuffs used for our farm grown yarn are either grown here on the farm or sourced from two fair trade natural dye specialty companies.

 Do you wholesale?

We are considering wholesaling our Harvest Wool yarn. If you are interested please contact us!

Can I purchase your products elsewhere?

We occasionally have a booth at the local markets and regional artisan fairs. Our goat milk soap and lotion can be found in several local shops . Keep up to date on our market page, Facebook or Instagram to find out when and where we will be.

Can I place a custom order?

Sorry, currently we do not accept custom orders. Our pieces are one of a kind, or special orders from afar

Shipping?

Deliveries within the US are shipped USPS priority.

We use post consumer recycled paper packing, tied with handspun yarn, helping to reduce our plastic consumption. Both packing paper and yarn are reusable and recyclable/compostable.

A tracking number is attached to an email receipt once your order is completed and shipped.

 

Do you ship worldwide?

Yes, we ship most pieces worldwide. We use First Class Package International Service for international delivery up to 4 pounds/$400.

 

When will my order arrive?

We work with USPS for domestic parcels and their priority service is usually 2-3 days. Please note that our shipping days are Tuesday and Friday. Orders that are received by noon on Monday and Thursday, respectively, will be shipped the next day.

International order delivery times will vary depending on your location please allow up to 3 weeks.

 

What is your return policy?

It is important to us that all our customers are happy with their purchases and service.

Please consider your purchase, choose carefully as we do not exchange or return.

Please keep in mind that handmade products made from natural materials will have variations in shape, size, and color that gives character to the handmade piece.

If your product is faulty please contact us by email at hello@timberandtwine.co within 7 days of receiving your purchase.

We hope you enjoy our products for many years to come.